1. Introduction
Welcome to eSimNote ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website esimnote.com, use our eSIM services, or engage with our support team.
2. Information We Collect
We collect information to provide better services to our users. The types of data we collect include:
- Personal Information: Name, email address, and country of residence provided during checkout or trial claims.
- Device Information: Device model, operating system, and IP address to ensure eSIM compatibility and prevent fraud.
- Usage Data: Information about how you use our website, pages visited, and time spent on the site.
3. How We Use Your Information
We use the collected data for the following purposes:
- To generate and deliver your unique eSIM QR code via email.
- To verify device compatibility before issuing a plan.
- To prevent fraudulent transactions and abuse of our Free Trial system.
- To improve our website functionality and user experience.
- To send important transactional emails (order confirmations, activation guides).
4. Payment Security
eSimNote does not store your full credit card information. All payments are processed securely through third-party payment processors (such as Stripe, PayPal, or Crypto merchants).
When you make a purchase, your payment details are tokenized and sent directly to the payment provider via an encrypted SSL connection. We only retain the transaction ID and order status.
5. Cookies & Advertising (Google AdSense)
We use cookies to enhance your experience. A cookie is a small file stored on your device.
Google AdSense & DoubleClick Cookie
We use Google AdSense to display advertisements. Google uses cookies (including the DoubleClick cookie) to serve ads based on your prior visits to our website or other websites on the internet.
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.
- Users may opt out of personalized advertising by visiting Google Ads Settings.
6. Your Rights (GDPR & CCPA)
Depending on your location, you have certain rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Deletion: You can request that we delete your personal data (Subject to legal retention requirements).
- Right to Opt-Out: You can opt out of marketing emails at any time by clicking "Unsubscribe."
To exercise these rights, please contact our Data Protection Officer at the email below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: